To ensure that the city can cope with its growth and volume the city will need to ensure it can do City Resource Planning (CRP). A CRP system would work across government agencies using shared, scalable infrastructure. It would allow the agencies to have a consolidated picture of the city.
The inability of the city to track and implement its Development Plan (DP) is its biggest information gap. A CRP would ensure that all projects follow the DP and the city develops balanced and livable neighborhoods.
The ingredients of a CRP would include:
1. Property and landuse life cycle:
1.1. Demating
1.2. Transactions
1.3. Certification
2. Resident life cycle:
2.1. Registration
2.2. Resident Account
2.3. Organization Account
2.4. Authentication
2.5. Certification
3. City Services:
3.1. Defining
3.2. Tendering
3.3. Requesting services
3.4. Tracking
3.5. Grievance
3.6. Project management
4. Restructuring (accessible to the governance taskforce for the city):
4.1. Departments, groups and user management
4.2. Rights management
4.3. MIS management
4.4. Budgeting management
4.5. Outsourcing
5. Finance and Accounting (accessible to the departments only):
5.1. Revenues
5.2. Expenditure
6. Departmental MIS (accessible to the departments only):
6.1. Finance and accounts
6.2. Engineering
6.3. Property
6.4. Health and Sanitation
6.5. Registration
6.6. Tendering
6.7. Estate
6.8. Human Resources
7. City MIS (accessible publicly with a dashboard to track the performance):
7.1. People and education
7.2. Land and properties
7.3. Traffic and transportation
7.4. Water
7.5. Solid waste
7.6. Sewage
7.7. Energy and Lighting
7.8. Health and hygiene
7.9. Budget and Finances
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